Core Topics
ESG Management
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Corporate Governance

Bosideng is dedicated to maintaining and ensuring high standards of corporate governance practices, emphasizing accountability and transparency. The Board strives to fulfil its commitment to excellence in corporate governance, making sure that board members have enough skills, experience and diversity of perspectives that are appropriate to the requirements of the business.

  • The Board consists of the Audit Committee, the Remuneration Committee, the Nomination Committee and the Sustainability Steering Group
  • The Board comprises 8 Directors, including 5 executive Directors and 3 independent non-executive Directors, among which, the proportion of females accounts for 25%
  • The Board has a wide range of age, ranging from 47 years old to 73 years old
Stakeholder Engagement

We value and respect different views of internal and external stakeholders to accelerate our progress towards achieving the Sustainable Development Goals (“SDGs”). We conduct sustainable, open and transparent communication with stakeholders through various ways of communication to understand their changing expectations towards the Group’s business and enable opportunities to refine our sustainability approach.

  • We collected 933 feedbacks from internal and external stakeholders through online questionnaires in FY2022/23
  • We identified 22 materiality issues that are important to Bosideng, among which the top 5 issues were:
    1. Product quality and customers’ rights protection
    2. Enhancing national brands and improving cultural confidence
    3. Privacy protection and information security
    4. Improving product innovation
    5. Employees’ rights assurance
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We regularly and irregularly contact key stakeholders in various forms to ensure our communication with stakeholders on materiality issues is effective.

Stakeholders
Communication Channels
Focuses
Employees
  • Company intranet
  • Training and workshops
  • Employee satisfaction surveys
  • Labor union and employee representative congress
  • Various seminars
  • Employees’ remuneration and benefits
  • Vocational empowerment and fair promotion
  • Employees’ rights assurance
  • Building a diversified workplace
Customers and consumers
  • Customer visits
  • Exhibitions
  • Customer surveys
  • Customer service centre and hotlines
  • Customer reviews on official WeChat account and Tmall’s flagship stores
  • Product quality and customers’ rights protection
  • Customer experience and communication
  • Privacy protection and information safety
  • Customers’ relationship management
Suppliers and partners
  • Site inspection
  • Industry conferences
  • Suppliers’ conferences
  • E-mail, telephone and WeChat
  • Product upgrades and innovation in service
  • Innovative cooperation and win-win development
Shareholders and investors
  • Shareholders’ meetings
  • Results releases
  • Company’s announcements, circular and report
  • Site inspections
  • Roadshows and reverse roadshows
  • Strategy conferences
  • One-on-one communications
  • E-mail, telephone, WeChat and the Company’s website
  • Operating results
  • Stable operation to prevent and control risks
  • Transparent information and promotion of disclosure quality
The government and regulators
  • Regular communication with regulatory authorities
  • Regular reporting
  • Guidance and scrutiny
  • Special research
  • On-site inspections
  • Operation compliance
  • Payment of taxes according to law
  • Employment promotion
  • Focus on carbon neutrality, achieving green development
Communities and the public
  • Carrying out volunteering activities
  • Community investment through Bosideng Charity Foundation
  • Anti-epidemic and disaster relief
  • Community relations maintenance
  • Participating in big community/charity events
  • Supporting local economic development
  • Devoting to charity, building a harmonious society
Compliant Operations

Honesty, integrity and compliance are our core values of business operations. We have formulated various policies to ensure that the whole process of the group’s business activities is fully compliant; we established the audit supervision center and formulated internal audit system to prevent corruption.

  • We formulated policies such as Mechanisms to Ensure Independent Views and Input Are Available to the Board of Directors, Whistleblowing Policy, Anti-Corruption Policy, Supply Chain Management Policy, Human Resources Management Policy, and Environment Management Policy
  • We held business ethics and anti-corruption training for middle and senior employees of the Group to continuously strengthen compliance and integrity awareness
  • The Group was not aware of any major violations relating to anti-corruption
  • All employees above the level of managers and directors must sign the Work Atmosphere Commitment
Information Security

We attach great importance to protecting customers’ privacy, so we have systematic management on formulating policies and systems and monitoring management.

  • Formulate "Privacy Policy" to ensure customers to know about information collection, use, protection and customer rights
  • Protect the safety of personal data of our customers through data encryption and data desensitization