Core Topics
ESG Management
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Corporate Governance

Bosideng is dedicated to maintaining and ensuring high standards of corporate governance practices, emphasizing accountability and transparency. The Board strives to fulfil its commitment to excellence in corporate governance, making sure that board members have enough skills, experience and diversity of perspectives that are appropriate to the requirements of the business.

  • In order to ensure the effectiveness and standardization of corporate governance, the Board consists of the Audit Committee, the Remuneration Committee and the Nomination Committee.
  • The Board comprises eight Directors, including five executive Directors and three independent nonexecutive Directors, among which,the proportion of females accounts for 25% of the Board.
  • The Board has a wide range of age, ranging from 48 years old to 74 years old
  • Formulated a "Shareholders' Communication Policy", to ensure effective two-way communication with shareholders
Stakeholder Engagement

We value and respect different views of internal and external stakeholders to accelerate our progress towards achieving the Sustainable Development Goals (“SDGs”). We conduct sustainable, open and transparent communication with stakeholders through various ways of communication to understand their changing expectations towards the Group’s business and enable opportunities to refine our sustainability approach.

  • We collected 1,187 feedbacks from internal and external stakeholders through online questionnaires in FY2023/24
  • We identified 22 materiality issues that are important to Bosideng, among which the top 5 issues were:
    1. Product quality and customers' rights protection
    2. Improving product innovation
    3. Operating results
    4. Enhancing national brands and improving cultural confidence
    5. Building up a steady and green supply chain
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We regularly and irregularly contact key stakeholders in various forms to ensure our communication with stakeholders on materiality issues is effective.

Stakeholders
Communication Channels
Focuses
Employees
  • Company intranet
  • Training and workshops
  • Employee satisfaction surveys
  • Labor union and employee representative congress
  • Various seminars
  • Employees’ remuneration and benefits
  • Vocational empowerment and fair promotion
  • Employees’ rights assurance
  • Building a diversified workplace
Customers and consumers
  • Customer visits
  • Exhibitions
  • Customer surveys
  • Customer service centre and hotlines
  • Customer reviews on official WeChat account and Tmall’s flagship stores
  • Product quality and customers’ rights protection
  • Customer experience and communication
  • Privacy protection and information safety
  • Customers’ relationship management
Suppliers and partners
  • Site inspection
  • Industry conferences
  • Suppliers’ conferences
  • E-mail, telephone and WeChat
  • Product upgrades and innovation in service
  • Innovative cooperation and win-win development
Shareholders and investors
  • Shareholders’ meetings
  • Results releases
  • Company’s announcements, circular and report
  • Site inspections
  • Roadshows and reverse roadshows
  • Strategy conferences
  • One-on-one communications
  • E-mail, telephone, WeChat and the Company’s website
  • Operating results
  • Stable operation to prevent and control risks
  • Transparent information and promotion of disclosure quality
The government and regulators
  • Regular communication with regulatory authorities
  • Regular reporting
  • Guidance and scrutiny
  • Special research
  • On-site inspections
  • Operation compliance
  • Payment of taxes according to law
  • Employment promotion
  • Focus on carbon neutrality, achieving green development
Communities and the public
  • Carrying out volunteering activities
  • Community investment through Bosideng Charity Foundation
  • Anti-epidemic and disaster relief
  • Community relations maintenance
  • Participating in big community/charity events
  • Supporting local economic development
  • Devoting to charity, building a harmonious society
Compliant Operations

Honesty, integrity and compliance are our core values of business operations. We have formulated various policies to ensure that the whole process of the group’s business activities is fully compliant; we established the audit supervision center and formulated internal audit system to prevent corruption.

  • Business ethics and anticorruption training targeted at all employees at the high and middle levels of the Group were conducted
  • All employees signed the Employee Integrity Commitment, pledging to comply with the law and uphold integrity
  • All suppliers signed the Supplier Integrity Commitment
  • The Group was not aware of any major violations relating to anti-corruption and fair competition
Information Security

We attach great importance to protecting customers’ privacy, so we have systematic management on formulating policies and systems and monitoring management.

  • Privacy Policies and the Private Protection Agreement were formulated to safeguard consumer information security
  • Protect the safety of personal data of our customers through data encryption and data desensitization
  • In terms of information storage and management, Bosideng has implemented geographic and hierarchical access in regards to the control of information