Core Topics
Product Positive
Show All Hide All
Technology Innovation

We always focus on the research and development, design and innovation, of down apparel, maintain effective investment in research and development and stimulate the leading and supporting role of scientific and technological innovation to continuously enhance our independent innovation capability.

  • We have a scientific technology center with a usable area of more than 10,000 sq.m.
  • We applied for 545 patents, with 971 patents registered in total
  • Our environmental-friendly and zero-pressure down apparel was awarded the Red Dot Design Award of German; new degradable fabric was awarded the ISPO – Global Design Award (Accelerated Eco)
  • Multiple down jackets and sun-protective clothing products have achieved zero carbon status due to their low-carbon and environmentally friendly product attributes
Case Study
Thermostatic skiing down jacket

The thermostatic skiing down jacket is a high-performance garment designed specifically for skiing. Utilizing thermal moisture balance technology, it can precisely regulate body temperature, ensuring that the wearer can maintain a constant state of comfort even in cold snowy environments. This ski suit features environmentally friendly bio-based fabric—winner of the ISPO Best Product award—not only providing outstanding performance but also reducing its environmental impact. The auxiliary materials of the ski suit are made from recyclable and renewable materials. The waterproof and antibacterial down filling inside the ski suit is rigorously certified by the RDS, ensuring the sustainability and animal welfare of its sources.

Quality Assurance

We pay attention to quality by providing customers with high quality products and services with the product innovative mentality of “Quality+”, and integrate color, innovation and excellent quality into the DNA of our brand.

  • We arrange inspectors monthly for competence comparison to maintain defect discovery rate of above 98% at all times
  • The market disability rate standard of each scenario has fallen below 0.08%, and the market disability rate standard of high-end products has fallen below 0.035%
  • During the Year, we did not have any product recalls due to health, quality and safety reasons.
Case Study
Quality Assurance

We implement a strict three-level inspection system for product quality to ensure that all inbound finished products comply with applicable quality regulations in the countries/regions where we operate and sell. The three-level inspection system refers to self-inspection by the garment factory (Level-1 inspection), ex-factory inspection (Level-2 inspection) and inbound inspection by the product inspection department (Level-3 inspection). Each inspection will be accompanied by an inspection report to ensure 100% execution of the three-level inspection on each batch. Level-1 and Level-2 inspections are accepted according to Ex-factory Inspection Regulation, and Level-3 inspections are accepted according to the Regulation on Inspection of Internally Sold Products.

Customer Services

We are consumer-centric, interact with customers through diversified channels, listen to customer needs, constantly optimize service levels, and are committed to providing consumers with an excellent shopping experience.

FY2023/24

  • Attracted more than 11 million new fans and 4.4 million new members on the Tmall and JD platforms
  • We rely on the self-developed ICC (Inventory Computation Center) and OPC System (Order Processing Center) for optimization of operating time in the warehouse and maximize the enhancement of user experience
  • the call completion rate of 400-hotline increased by approximately 13.2% as compared to the last year and the service satisfaction rate reached approximately 97.8%
  • In FY2023/24, the pass rate of user repairs actually reached 99.98%
Chemical Management

We are committed to providing consumers with safe, environmentally friendly, and responsibly manufactured products. We repay the trust that consumers place in us by managing the use of chemicals responsibly.

  • The Supplier Chemicals Control Manual has been developed to enhance the requirements for chemical control by suppliers
  • Developed the Restricted Substances List Requirements for Chemicals of Bosideng to clarify the prohibited and restricted substances for Chemicals and relevant requirements of restriction, phase-out and substitution
  • Joining the Zero Discharge of Hazardous Chemicals (ZDHC)
  • We engaged third-party authoritative testing agencies on an irregular basis to test raw materials
Case Study
The Restricted Substances List Requirements for Chemicals of Bosideng

The RSL of Bosideng is based on industry standard and well-known non-government organization, comprising of chemicals that are actively restricted and prohibited beyond the scope of regulations, while meeting requirements of relevant regulations and the industry standard as follows:

  • Substances that are prohibited as required by Exclusion of Substances and Mixtures Classified with Particular Hazard Codes or Risk Phrases of GRS2.2
  • Substances that are prohibited as set out in the latest REACH Substance of Very High Concern – SVHC List
  • Substances that are prohibited as set out in the ZDHC Manufacturing Restricted Substances List